Quick answer
Use Alerts to review operational signals that may need attention.
Alerts can point you toward the relevant workflow, such as Warehouse, Orders, Sourcing, Overview, or Problem Center.
Open Alerts
Open Alerts from the app navigation.
The Alerts page has these tabs:
- Inbox
- Snoozed
- Resolved
- Rules
This article covers alert review and response. Use Configure alert rules for the Rules tab.
Read the Inbox
The Inbox shows active alerts that are not currently snoozed.
Alerts can include:
- severity;
- source;
- age;
- title;
- message;
- estimated revenue impact where available;
- a link to the related workflow where available.
The page can group alerts by consequence or severity.
Filters can narrow alerts by severity, category, or source.
Act on an alert
Available actions can include:
- Acknowledge: mark the alert as seen while keeping it in the Inbox.
- Snooze: park the alert until the selected time.
- Resolve: manually close the alert where your role allows it.
Owners and admins can resolve alerts from the current UI.
Operators can acknowledge and snooze alerts they can see.
Snoozed and resolved alerts
Snoozed shows active alerts that are waiting until their snooze time expires.
Resolved shows alert history for alerts that have been closed.
Resolved alerts are read-only in the current page.
Role visibility
Owners and admins can see all alert audiences.
Operators see alerts intended for operators or all users.
Browser notifications
Browser push notifications may be available when the browser, service worker, notification permission, and LaSyncro notification configuration support them.
Do not use browser notifications as the only source of truth. The Alerts page is the place to review current in-app alerts.
Alert links
Some alerts include a Go to action that opens the related workflow.
If a link does not open the exact page you expected, use the alert text and source to navigate to the closest relevant workflow and continue the review there.