Manage team members and seats

Quick answer

Owners manage team membership from Team.

Admins can view team and member information, but team membership changes are owner-managed.

Open Team

Open Settings, then select Team.

The Team page shows active shop members, including:

• name;
• email;
• member since date;
• role;
• team seat usage when the current plan has a finite allowance.

Select a member row to open that member's detail page.

Understand seat allowances

Each plan includes a team seat allowance:

• Starter: 1 seat
• Core: 3 seats
• Growth: 5 seats
• Scale: unlimited seats

LaSyncro can block adding another member once the plan allowance is reached.

Use the seat indicator as a planning signal, then review Billing when you need more team capacity.

Add a team member

Owners can use Add Member from the Team page where the current plan allows it.

The add-member form asks for:

• Email
• First Name
• Last Name
• Role

Choose Confirm & Send Invite to create the member.

When the invite is created, LaSyncro confirms that credentials will be sent by email.

If the member cannot be added

LaSyncro may stop the add-member flow when:

• the email address is already registered;
• the plan seat allowance has been reached;
• billing setup is needed before extra seats can be added;
• the signed-in user does not have permission to manage team membership.

For Stripe-billed Core and Growth shops, LaSyncro can offer an extra-seat flow when supported by the current subscription.

For Shopify-billed shops, billing changes may route through Shopify billing instead.

View member details

Member detail pages can show:

• identity information;
• role;
• schedule;
• 30-day performance;
• recent batch activity;
• cost, floor-display, and private notes where those fields are available to the viewer.

Owners manage editable member details and schedules where the current product allows it.