Stowing

Handle partial stows and exceptions

Understand partial stow progress and what to do when a unit cannot be placed.

Quick answer

A stow task does not have to be completed in one placement.

LaSyncro records how many units have actually been placed and keeps the task active until its full quantity is complete.

Only scan a unit as placed when the physical unit has actually been placed into the confirmed bin.

Partial stowing

Each successful physical scan places one unit.

LaSyncro accumulates those placements in the task's progress.

For example, if a task contains 5 units and 3 have been successfully placed:

  • total quantity: 5;
  • placed: 3;
  • remaining: 2.

The task remains active for the remaining units.

It does not become complete until all 5 units have been placed.

If a unit cannot be placed

Do not record a missing, damaged, or unavailable unit as successfully stowed.

Leave the unit unscanned and continue with the valid units you can physically place.

The current Stow session does not expose a separate exception-reporting action for missing or damaged units.

If the remaining quantity cannot be completed, stop on that task and tell an owner or admin so the warehouse record can be resolved through the appropriate current workflow.

Fix recoverable scan problems

Some stow issues can be fixed directly from the scanner feedback.

Common recoverable cases include:

  • scanning a unit before scanning a bin;
  • scanning a bin LaSyncro does not recognize;
  • scanning a product that does not match the active task;
  • scanning a physical unit that is already stored somewhere else;
  • scanning while the previous placement is still saving;
  • trying to work a task that is no longer available or is claimed by someone else.

Follow the on-screen message, then retry only when the physical action is correct.

Keep progress accurate

Do not record a missing or defective unit as successfully stowed just to finish the task.

Only physical units that were successfully placed in a confirmed storage location should count toward stow progress.

Continue with the remaining stock

Valid units can continue through the normal stow process.

The remaining task quantity stays available until its required placements are completed or the warehouse record is resolved.

This preserves the distinction between:

stock physically stowed successfully and stock requiring operational resolution.